Find your perfect
engineer in 3 easy steps...
Wherever you live, simply search below and within seconds, you’ll be able to view a quote for your domestic appliance repair, based on a visit date that suits you, with an independent engineer that lives and works local to you... It really is that simple!
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Local engineers
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No hidden fees
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Book online - no fuss
How does our service work
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Search…
Quickly and simply enter your appliance type, make and postcode to view available dates for a repair by a local engineer
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Select Your Date…
Choose a date that suits you. Our engineers can often attend on the same day / next day or on a date in the future to suit
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Book Your Repair…
When you've chosen your date, simply book your repair. The engineer will then contact you with ETA details for the visit day
What our happy customers are saying...
The execution of service is up to standards. May be you should consider the timelines on getting the spare parts if you can make that quick then I think it gonna improve the service much better.
Kelvin Kibet – 09/03/2025
Job done quickly and at a reasonable price.
Carolyn quillfledt – 09/03/2025
Very helpful person on the phone, managed to bring my appointment forward, American style freezer problem, arrived on time, pleasant polite man, efficiently fixed the problem in minutes. So glad to have the freezer back working. Would highly recommend , and would definitely use their services again.
Peter Eastwood – 08/03/2025
Extremely professional service. Kept me informed of the ETA as there was an accident en route. Completed the job very well. I will certainly engage them again
Vikram – 08/03/2025
Friendly, helpful and offering early appointment.
Vivienne Lewin – 10/03/2025
Very attentive and polite ,and gave me the right engineer
Consumer – 10/03/2025
Frequently Asked Questions
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What is Independent Service?
Powered by NAC, the largest independent service provider in the UK, Independent service is a website that links searching consumers to local-to-you domestic appliance engineers that live and work in your search area while operating autonomously and separately from other businesses. In essence, the Independent Service website works on behalf of service providers that operate independently, without being directly affiliated or controlled by another organisation.
Independence in the provision of services often comes with greater flexibility and agility, allowing providers to tailor their offerings to meet the specific needs of their clients without the constraints imposed by larger organisations. However, it also entails a higher degree of responsibility, as independent service providers must manage their own business operations and client relationships.
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What areas do you cover?
Our vast network of well over 400 independent businesses range from sole trader engineers to multi-team engineers and cover the whole of the UK.
Even though we can match searchers to engineers all over the UK, you can be rest assured that we will only ever match you with engineers that live and work in your local area.
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How quickly can someone callout?
That varies day to day. Our system is linked to our members calendars so you can choose a provisional date at the point of booking. Sometimes, that may be the same day, others it may be next day or a couple of days, either way, you have full visibility over this when booking.
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What appliances do you repair?
Our UK network of domestic appliance engineers can repair all types of white-goods and small appliances such as washing machines, tumble dryers, cookers, ovens, hobs, dishwashers, microwaves and vacuum cleaners.
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I’m a Tradesperson - How do I join the website?
Joining Independent Service is a relatively straight forward process. Simply follow the link below and we’ll be in touch to have a chat.